Terms of Service

Last updated: January 23, 2026

1. Acceptance of Terms

By accessing or using ServPal ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

ServPal is a business management platform that helps service-based businesses manage their operations, including customer management, appointments, point of sale, and analytics. The Service is provided "as is" and we reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

3. User Accounts

To use certain features of the Service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information during registration
  • Notifying us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Transmit harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service or servers
  • Use the Service for any fraudulent or deceptive purposes

5. Subscription and Payments

Some features of the Service require a paid subscription. By subscribing, you agree to:

  • Pay all fees associated with your chosen plan
  • Provide accurate billing information
  • Authorize us to charge your payment method on a recurring basis

Subscriptions automatically renew unless cancelled before the renewal date. Refunds are provided in accordance with our refund policy.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You retain ownership of your data and grant us a license to use it solely for providing the Service.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by ServPal and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service.

8. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately. You may also terminate your account at any time through your account settings.

9. Limitation of Liability

To the maximum extent permitted by law, ServPal shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about these Terms, please contact us at support@servpal.ph.